Payment is made in the following ways:
1. Bank card VISA / MasterCard .
2. PayPal ;
3. Apple Pay ;
4. Google Pay .

The order is placed on FOROSTINAK.ru and is paid using a VISA / MasterCard , PayPal , Google Pay or ApplePay bank card .
Delivery service: Russian Post.
Delivery time: 7-14 business days, excluding the day of departure, weekends and holidays.
Delivery cost - $ 10 (depends on delivery country)
Please note that depending on the country and the amount of the order, it may be necessary to pay customs duties in accordance with the customs legislation of the country of destination.

If you have any problems when placing an order, please contact us in the online chat or at +7 (932) 111-27-25.

When we ship your order, the tracking number will be sent to you at the email address you provided.

If the message did not come to the email address, check the "Spam" folder, and then contact us in the online chat or at +7 (932) 111-27-25.

Contact us online or at +7 (932) 111-27-25 and indicate your order number. We will send a request to the courier service, we will try to quickly solve this problem and provide all the information.

Refunds are made subject to the preservation of the presentation of the item within 7 days from the date of receipt of your order, with the exception of earrings. The earrings are made of 925 sterling silver, therefore, according to the approved Resolution No. 55 of 1998, items made of precious metals (gold, silver) and precious stones (diamonds, emeralds, etc.) cannot be returned and exchanged, being of proper quality are subject. In this case, you can return other pieces of jewelry that are eligible for return, minus the cost of the earrings.

Returns are possible by Russian Post at the expense of the buyer.

To clarify the destination address for a return or other questions you may have, please contact us in the online chat or at +7 (932) 111-27-25.

Returns are processed by managers within 10 working days from the date we receive your return package. After processing your return, the funds are returned to the card with which the order was paid on the site.

We ask you to take a photo of the defect and contact us via online chat or at +7 (932) 111-27-25. If the defect is confirmed, we will offer you to make an exchange for another piece of jewelry or make a return. In the event of a defect, delivery is paid at our expense.

Returns are processed by managers within 10 working days from the date we receive your return package. After processing your return, the funds are returned to the card with which the order was paid on the site.